FAQs

For all inquiries e-mail: support@atosjiujitsuhq.com

HOW LONG WILL SHIPPING TAKE?

United States: 3-5 Days

Europe: 5-10 Days

Asia: 5-10 Days

Australasia: 7-21 Days

Please note that international shipping times will range depending on the country. We expect these time frames cannot guarantee these delivery times as it depends on the courier service in your resident country.
For any other territories that you would like specific delivery information please contact us.

Shipping may take an extra 2-4 days during sale and promotion periods due to a higher number of orders.

CAN I MODIFY MY ORDER?

Unfortunately, once an order is placed, we cannot make changes. You will be required to cancel your order and re-order if you require any changes. This includes changes to the style, color, size,  shipping address, etc. Inventory for any item is not guaranteed after order has been cancelled.

CAN I COMBINE MULTIPLE ORDERS TO BE SHIPPED TOGETHER? 

We can combine multiple orders together as long as any of the desired orders have not been shipped. However shipping cost will remain the same but can be combined for customer convenience.

WHAT CAN RESULT IN THE CANCELLATION OF MY ORDER(S)? 

Atos Jiu Jitsu reserves the right to refuse any orders placed on our online store. In the event of an order cancellation, we will attempt to notify the customer via e-mail provided. We reserve the right to cancel orders that appear to be fraudulent. Any order flagged as fraudulent will require customer verification in order to complete the purchase.